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Welcome to our online store!

Customer Service

  • Shipping & Delivery

    All the items sold on our website are free to ship via economy flat shipment. Please note the delivery estimate is greater than 11 business days. We Ship to Worldwide, except China, Belgium, Luxembourg, Italy, Croatia, Nigeria, Hong Kong, and we do not ship to APO/FPO. If you didn't receive your shipment within 30 days from payment, please contact us. We will track the shipment and get back to you as soon as possible with a reply. Due to stock status and time differences, we will choose to ship your item from our first available warehouse for fast delivery.

  • Privacy & Security

    We are committed to protecting your privacy with the information we collected from you each time when you register with the site, when you send any e-mail to the site administrator, and when you submit any information to the site. And we implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

  • Returns & Replacements

    We provide 1 Year Manufacturer's Warranty for all items. So you can buy with confidence! If you find any quality problems when you received the item(s) from us, please feel free to contact us by mailing to support@alfreeshipping.com. We will respond to you within 24 hours. And the item shall be return in its original condition within 15 days, in order to get refunded or replaced. Please note that buyer need paying for all shipping costs as incurred.

  • Payment & Pricing

    The orders placed on the Website are subjecting to being charged with import fees, taxes, custom duties, related package handling fees and/or any other relevant charges required by the corresponding designated country and/or the organization(s) that handle(s) the shipment / delivery of the orders. None of these charges are included in the price that you pay on the Website. Items cannot be sent as gifts, and your purchase may or may not have these charges, depending on the policies of the designated country and/or the organization(s) that handle(s) the package. If any of the said charges apply, you may need to pay for them to the respective collection authority in advance of receiving your purchase. You should check with any related authority of your country (or the designated country of the order) for any charges required to receive the goods you order from us. We are not responsible for any of these charges, and would not refund on item(s) returned to us due to unaccepted / undelivered and/or any other reasons unless otherwise agreed with us in advance.